Privacy policy

Last updated: January 11, 2026

(In accordance with Egyptian Personal Data Protection Law No. 151 of 2020)

KAY respects and protects the privacy of its users and customers. This Privacy Policy explains how personal data is collected, processed, stored, and protected in compliance with Egyptian Law No. 151 of 2020.

Personal Data Collected

KAY may collect and process the following personal data:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Order and transaction details

Personal data is collected directly from the user when placing an order or interacting with the website.

Purpose of Data Processing

Personal data is processed solely for legitimate and explicit purposes, including:

  • Processing and fulfilling orders
  • Delivering purchased products
  • Communicating order updates and customer support
  • Improving services and website performance

Data shall not be processed for purposes inconsistent with those stated above without obtaining explicit consent where required by law.

Data Sharing and Disclosure

KAY does not sell, rent, or trade personal data.
Personal data may be shared only with authorized third parties strictly for operational purposes, such as:

  • Payment service providers
  • Shipping and logistics partners

Payment Information

All payments are processed through secure, licensed third-party payment gateways. KAY does not store, retain, or have access to customers’ payment card or banking details.

Data Storage and Protection

KAY implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, protecting it from unauthorized access, disclosure, alteration, or destruction.

Personal data is retained only for the period necessary to fulfill its intended purpose or as required by applicable laws and regulations.

Policy Amendments

KAY reserves the right to update this Privacy Policy to remain compliant with legal or operational changes. Any amendments will be published on this page and shall take effect immediately upon posting.